1.877.734.2458

Returns

About The English Tea Store

EnglishTeaStore.com is one of the stores owned and operated by Online Stores Inc. Unlike many online retailers, we are a manufacturer and inventory almost everything we sell. We operate from over 30,000 sq ft of warehouse, shipping and offices.

Online Stores Inc is a stable, well funded company, and a certified woman owned business. We are a Corporation registered in the state of PA, our DUNS number is 12-423-0637. We are members of the Better Business Bureau of Westmoreland County. We aspire to the highest standards of online business practice. This includes providing quality products at low prices, fast shipment of orders, good customer communication, and full investigation and rectification of any complaints. Click on the BBB image for verification.

We are also members of the Tea Association of the USA. Click here to view our certification.

Please feel free to email or call us with your questions, or if you would like help in selecting the product which is best for your needs. Our customer service department will be pleased to help you in any way they can.

HOURS OF OPERATION ARE Monday-Friday 8:00 AM – 7:00 PM EST, Saturday 10:00 AM - 5:00 PM EST

ORDERS PLACED AFTER 2:00 PM EST WILL BE PROCESSED THE NEXT BUSINESS DAY. THIS INCLUDES 3 DAY, 2ND DAY, AND NEXT DAY AIR SHIPMENTS. (Effective 03/09/2007)

Please feel free to email or call us with your questions. Our customer service department will be pleased to help you in any way they can.

We respect your privacy. Click here to view our privacy policy.

Contact Us

By Mail:
Online Stores, Inc.
1000 Westinghouse Drive
Suite 1
New Stanton, PA 15672

By Phone:
Toll Free: 1-877-734-2458

By Email:
Please Note: emails are answered in the order they are received, within 1 business day.
support@onlinestores.com

Join our mailing list for discount coupons and promotions We respect your privacy. We will not sell or rent your information to anyone. Your information you provide us will be used to communicate the status of your order.

We may also send you information on promotional offers at our store in the future. All such messages have an unsubscribe link, and any request for removal will be respected and acted on immediately.